Frequently Asked Questions

Please see our policies page for more detailed information and contact us with any questions!


How does consigning work?

We do our best to make the process as convenient as possible! We ask that you look first at our consignment guidelines under the policies tab before making an appointment to come in. If you have never consigned with us before you can either fill out the consignment agreement under the services tab or fill one out in store.

You will bring in your items, they will quality checked and organized. Once an item is in the system the consignment period begins! Once an item sells you receive either 50 or 60 percent of the sale price. This is received either by check, in-store credit, or by being applied to our Families in Need account. Items that do not sell will either need to be picked up or we will donate them, whichever you choose!

What if my item doesn’t sell?

If items do not sell we either donate them to local charities we have partnered with or you may pick them up. This is decided when you fill out your consignment agreement. If you opt to pick up your items we will send you an email when they are ready and you will have 14 days to get them. Any items not picked up within the 14 days will be donated. If you opt for your items to be donated we reach out to the charities we have partnered with to see what they are in need of and distribute the items accordingly.

How do I get paid when my items sell?

You will pick between 3 options when you fill out your consignment agreement. One option is to receive a check at the end of the month, which we send by email and it can either be printed and deposited or auto-deposited. Second option is to receive in-store credit, and third is to have your balance added to our Families in Need account. Please see our policies page for more information!

When does my consignment period start?

Due to the high demand of a children’s consignment store in our area we cannot guarantee when your items will go into our system and subsequently into our showroom. We have a system in place to keep track of everyone’s items and input new inventory everyday. This system gives us the opportunity to restock items as they begin to get low. All that being said, your consignment period begins from the day we enter items into the system. We send you an email if items expire out and need to be picked up.